Order Cancellation Policy
Order Cancellation Policy
Last updated: 20 August 2026
At NORDEVIK, we understand that sometimes you may need to change or cancel an order.
Cancelling Your Order
If you need to cancel an order, please contact us as soon as possible after placing it.
Email: nordevik.contact@gmail.com
Phone: +44 7442 4650168
Please include your order number and the reason for your cancellation request.
Before Dispatch
If your order has not yet been processed or dispatched, we will make reasonable efforts to cancel it where possible.
If the cancellation is accepted, any eligible refund will be issued to the original payment method.
After Dispatch
Once an order has been dispatched, it may no longer be possible to cancel it.
If you no longer want the item after dispatch, you may be able to return it under our Returns & Refunds Policy, subject to the applicable return conditions.
Refunds
Approved refunds will be processed to the original payment method. The time it takes for the refund to appear in your account may depend on your payment provider.
Incorrect or Damaged Orders
If you receive an incorrect, damaged, or faulty product, please contact us as soon as possible with your order number and supporting photographs where appropriate.
We will review the issue and provide the appropriate assistance.
Consumer Rights
Nothing in this policy is intended to remove or restrict any rights you may have under applicable consumer protection laws.
Contact Us
For cancellation requests or questions about an order:
NORDEVIK
Email: nordevik.contact@gmail.com
Phone: +44 7442 4650168
NORDEVIK — Style Made for Every Season.