Refund policy
Returns & Refunds
At NORDEVIK, we want you to be happy with your purchase. If your order isn't right for you, you may be eligible to return it subject to the conditions below.
Return Period
You may request a return within 30 days of receiving your order.
Items must be returned within the applicable return period and meet the conditions below.
Return Conditions
To be eligible for a return, items should:
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Be unworn and unused
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Be in their original condition
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Have all original tags attached
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Be returned in the original packaging where possible
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Not show signs of damage, washing, alteration, or excessive wear
We reserve the right to refuse a return if the item does not meet these requirements.
Non-Returnable Items
Certain items may not be eligible for return for hygiene, safety, or other reasons where applicable. Any exclusions will be stated on the relevant product page.
How to Request a Return
To request a return, contact us with:
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Your order number
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The item you wish to return
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The reason for the return
Email: Shakeelahmd291@gmail.com
Our team will provide the appropriate return instructions.
Please do not send an item back without contacting us first.
Refunds
Once your returned item has been received and inspected, we will notify you about the status of your refund.
If approved, the refund will be issued to the original payment method, subject to applicable processing times.
Original shipping charges may not be refundable unless required by applicable law or otherwise stated by NORDEVIK.
Return Shipping
Unless the item is faulty, damaged, incorrect, or otherwise covered by applicable consumer rights, the customer may be responsible for the cost of returning an item.
Damaged or Incorrect Items
If you receive an incorrect, damaged, or faulty item, please contact us as soon as possible with your order number and photographs showing the issue.
We will review the matter and provide appropriate assistance.
Exchanges
If you need a different size or product, please contact us. Availability may vary, and an exchange may not always be possible.
Contact Us
For questions about returns or refunds:
Email: nordevik.contact@gmail.com
Phone: +44 7442 4650168
NORDEVIK — Style Made for Every Season.